Frequently Asked Questions

Absolutely! We guarantee 100% freshness. All fruits are hand-picked at peak ripeness and delivered within 24 hours. If you're not satisfied with the freshness, we offer a full refund—no questions asked.

We're currently delivering to select areas in Amritsar: 🏠 Service Areas: • Ranjit Avenue • Chahatta • Railway Station • Batala Road • Bus Stand We're expanding to more areas in Amritsar soon! If your location isn't listed, check back frequently or WhatsApp us to be notified when we expand to your area.

We offer same-day delivery for orders placed before 12 PM in our service areas. Standard delivery takes 24-48 hours depending on your location within the service zone. Delivery charges apply below the free delivery threshold of ₹500.

We take quality very seriously. If you receive damaged fruits, contact us within 2 hours with photos. We'll replace them immediately or issue a full refund. Your satisfaction is guaranteed.

Yes, you can choose your preferred delivery slot at checkout. We offer multiple time windows throughout the day for your convenience within our service areas.

If fruits don't meet our freshness standards within 2 hours of delivery, we'll replace them or refund your money. Simply contact our support team with photos and details.

Storage depends on the fruit type. Each product includes specific storage instructions. Generally, keep fruits in a cool, dry place or refrigerate as recommended. We also provide storing tips on our product pages.

We source a mix of conventionally and organically grown fruits. Each product listing specifies if it's organically grown. We only partner with trusted farmers following quality and safety standards.

Currently, we accept orders via email at rama.agro1988@gmail.com. You can pay via bank transfer, UPI, or other methods. Coming soon: online payment integration for seamless checkout.

Orders can be modified or cancelled within 2 hours of placement. Contact us immediately at WhatsApp +91 98779 69605 or email rama.agro1988@gmail.com. After 2 hours, your order enters the packing phase.

Yes! We offer special pricing for bulk orders within our service areas. Contact our team at rama.agro1988@gmail.com with details of your requirement. We can also prepare custom fruit baskets and gift hampers.

Each product listing shows seasonal availability. We also have information on our blog. When a fruit is out of season, it's marked as 'Coming Soon.' Subscribe to updates for seasonal announcements.

We guarantee that all fruits are fresh at delivery. If for any reason you're not satisfied, we'll replace them or refund your money within 2 hours of delivery. This is our commitment to you.

Yes, we deliver 7 days a week, including weekends and most holidays. Some major festivals may have modified delivery. Check the delivery calendar at checkout.

You'll receive an order confirmation email with tracking details. You can also contact us at WhatsApp +91 98779 69605 or email rama.agro1988@gmail.com for live updates on your delivery.

No hidden charges! The price you see is what you pay. Free delivery applies on orders above ₹500 within our service areas. All taxes are included in the final amount shown at checkout.

We value your feedback! Email us at rama.agro1988@gmail.com or WhatsApp +91 98779 69605. We respond within 24 hours and take all suggestions seriously.

Yes! We offer premium gift boxes and hampers perfect for all occasions. Check our 'Gift Boxes' section in the shop. Custom hampers can be arranged on request within our service areas.

We offer 40+ varieties including exotic fruits (dragon fruit, kiwi, avocado), seasonal fruits (mangoes, apples, oranges), and premium imported fruits. Check our full catalog in the shop.

We're expanding to more areas in Amritsar very soon! Currently serving: Ranjit Avenue, Chahatta, Railway Station, Batala Road, Bus Stand. Follow us or WhatsApp +91 98779 69605 to get notified when we launch in your area.